- Average user rating: 3.5 stars out of 4 reviews Back to product review
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Full user review
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6 out of 7 people found this review helpful
2.5 stars
"YSP-3000 does not do what Yamaha claims"
Pros: Good surround using the auto-setup and microphone
Cons: Yamaha states that with the optional YDS-10 ipod dock, you can watch video on your monitor thru your video ipod. It DOES NOT. Yamaha confirmed this when I complained.
Summary: Although the YSP-3000 does sound good, and is easy to set up, the fact that its capabilities with respect to its optional YDS-10 ipod dock are erroneous AND the company has adopted what I consider a "Let them eat cake" attitude when I notified them of the error, I must rate this product a 5. Yamaha rates a 1.Updated
Besides Yamaha's terrible customer service, I have now had this stinker for almost 2 months.(never did hear back from Chuck, the customer service supervisor, when I complained about this product not doing what they claimed it would do). Its surround sound is adequate at best. I guess I should have known......Yamaha has never been a very good product in my opinion. There are other surround bars on the market that are better, or at least on a par as this unit, that cost less.....AND these companies have great customer service. Philips and Panasonic are 2. As I said in my first review, if the company you do business with has shoddy customer service, take your business elsewhere. Usually when customer service is bad, the products they sell are bad as well.Updated
Well Billy, (or is this Chuck?)I checked the specs.......and due to MY discovery, Yamaha changed the specs on their website. BUT they still haven't changed those specs on a few of the vendor's websites that sell this product. Botoom line is this; I discovered the error because I specifically bought this product so that I could not only listen to my ipod thru it, but watch my videos as well. You'd think a big company like Yamaha would dot all of their i's and cross all of their t's before releasing a new product. I caught this the very first week they were on the market.....saving them a ton of headaches in the process. What do they do? They ignore me, my calls, and my emails. So......Billy........IF you had actually read my reviews with any kind of understanding, you would have realized that I did read the specs, and that is why I give Yamaha Customer Service (this means you Chuck) a big fat ZERO.Updated
I find it rather humerous that some want to disparage me by stating that I need to read the specs more thoroughly. I suggest you go to OneCall.com and read what Yamaha originally stated this inferior product would do. (I'm sure that Yamaha is monitoring this site...and will make sure that OneCall gets the updates now that I've listed their site as one that has not been updated) BUT, they miss the point. The point is that Yamaha's cutomer service is HORRIBLE! Not only are Yamaha products "run-of-the-mill" and cheap. (AND made that way), but they do not back their products. So...go ahead and buy Yamaha....at some point you'll be sorry you did.
Where to buy
Yamaha YSP-3000 Digital Sound Projector (black):
$628.26 - $999.99
| store | price | in stock? | rating |
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$999.99 | Yes |
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$799.95 | Yes |
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$995.95 | Yes |
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$799.95 | Yes |
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Amazon.com Marketplace
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$699.99 | Yes |
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